Welcome to Our Support Center
We’re here to help! Whether you need assistance with your purchase, have a question about our products, or run into technical issues, you’ve come to the right place.
Frequently Asked Questions (FAQs)
1. How do I download my digital products?
Once your purchase is complete, you’ll receive an email with a download link. You can also access your downloads by logging into your account on our website.
2. What should I do if I haven't received my download link?
Check your spam/junk folder. If it’s not there, please contact us using the form below, and we’ll resend your link.
3. Can I get a refund on my purchase?
We offer a refund policy on certain products. Please review our refund policy to see if you qualify and follow the instructions provided to request a refund.
4. How do I update my billing information?
You can update your billing information by logging into your account and navigating to the “Billing Details” section.
5. What if I encounter an issue during checkout?
If you experience any issues during checkout, try clearing your browser cache or using a different browser. If the problem persists, contact our support team.
Contact Us
Do you still need help? Fill out the form below, and our support team will reply within 24-48 hours.
Email Us: info@graphypix.com
Live Chat:
Chat with us 24 hours/07 days (your time zone). Just click the chat icon at the bottom of the page to get started.
Technical Support
If you’re facing any technical issues with our website or downloads, please describe the issue in detail. Providing screenshots will help us resolve the issue faster.
We are committed to ensuring that your experience with us is smooth and enjoyable. Thank you for choosing us!